Legal agreement governing your use of bdhoki's online gaming services
Welcome to bdhoki, Indonesia's premier online gaming platform. These Terms and Conditions (hereinafter referred to as "Terms", "Agreement", or "T&C") constitute a legally binding agreement between you (the "User", "Player", "Member", or "you") and bdhoki (the "Company", "Platform", "Service", "we", "us", or "our"), governing your access to and use of all services provided through the website https://bdhoki.cam and any associated mobile applications or platforms.
By creating an account, accessing our website, placing bets, playing games, or using any services offered by bdhoki, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety, along with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. If you do not agree with any provision of these Terms, you must immediately discontinue use of our services and refrain from creating an account or placing any wagers.
bdhoki reserves the right to modify, amend, update, or replace these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the Platform following the posting of revised Terms constitutes your acceptance of such changes. The "Last Updated" date at the top of this document indicates when these Terms were last revised.
For the purposes of these Terms and Conditions, the following definitions shall apply:
In these Terms, unless the context otherwise requires: (a) references to the singular include the plural and vice versa; (b) headings are for convenience only and do not affect interpretation; (c) references to "include" or "including" shall be construed without limitation; and (d) any phrase introduced by "other", "otherwise", or "including" shall not be given restrictive interpretation.
By clicking "I Agree", registering an account, making a deposit, placing a bet, or otherwise accessing or using any part of the bdhoki Platform, you expressly agree to be legally bound by these Terms and Conditions and all policies incorporated by reference. This Agreement takes effect from the moment you first access the Platform or create an account, whichever occurs first.
You represent and warrant that you have the legal capacity to enter into this binding Agreement under the laws of Indonesia and your jurisdiction of residence. You further warrant that you are not prohibited from using online gaming services by any applicable law, regulation, or court order.
bdhoki reserves the unconditional right to modify these Terms at any time. Material changes will be communicated through email notification, on-site announcements, or pop-up notifications upon login. Non-material changes may be posted without specific notice. Your continued use of the Platform after any modification constitutes acceptance of the revised Terms. If you disagree with any changes, your sole remedy is to close your account and discontinue use of the Platform.
These Terms, together with the Privacy Policy, Responsible Gaming Policy, and any game-specific rules, constitute the entire agreement between you and bdhoki regarding use of the Platform, superseding all prior agreements, communications, and understandings, whether written or oral.
You must be at least 21 years of age to register an account and use bdhoki services. By creating an account, you represent and warrant that you have reached the legal gambling age in Indonesia. bdhoki reserves the right to request age verification documents at any time. Accounts found to be held by individuals under 21 years of age will be immediately terminated, all bets voided, and funds confiscated.
The bdhoki Platform is intended primarily for residents of Indonesia. You must be physically located in a jurisdiction where online gaming is not prohibited by law when accessing the Platform. You are solely responsible for ensuring that your use of bdhoki services complies with all applicable local, state, and national laws in your jurisdiction of residence and access.
Each User is permitted to hold only one account with bdhoki. Multiple accounts registered by the same individual, household, or device are strictly prohibited. If bdhoki discovers that a User maintains multiple accounts, we reserve the right to close all such accounts, void associated bets, confiscate winnings, and withhold withdrawals. For households sharing an internet connection or device, only one person may register an account.
The following persons are prohibited from using bdhoki services: (a) employees, officers, consultants, and contractors of bdhoki and affiliated companies; (b) immediate family members of the foregoing persons; (c) individuals subject to self-exclusion or banned from gambling activities; (d) persons residing in jurisdictions where online gambling is illegal; (e) individuals listed on sanctions lists or engaged in money laundering or fraudulent activities.
IMPORTANT: You must be a resident of Indonesia and at least 21 years of age to use bdhoki services. Making false statements regarding your age, identity, or location constitutes a material breach of these Terms and may result in immediate account termination and forfeiture of funds.
To register an account with bdhoki, you must provide accurate, current, and complete information including your full legal name as it appears on government-issued identification, date of birth, residential address in Indonesia, valid email address, and mobile phone number. You agree to update this information promptly if it changes. Providing false, misleading, or incomplete information constitutes grounds for immediate account suspension or termination.
As part of our commitment to responsible gaming and compliance with anti-money laundering regulations, bdhoki implements mandatory Know Your Customer (KYC) procedures. You may be required to submit identity verification documents including a government-issued photo ID (KTP, passport, or driver's license), proof of address (utility bill, bank statement, or government correspondence dated within the last three months), and in certain cases, photographs or scans of payment method details. Withdrawals may be suspended until identity verification is satisfactorily completed. bdhoki reserves the right to request additional documentation or re-verification at any time.
You are solely responsible for maintaining the confidentiality of your account username and password. You must not share your login credentials with any third party. Any activity occurring under your account, whether authorized or unauthorized, is your responsibility. You agree to immediately notify bdhoki of any unauthorized use of your account or any other security breach. bdhoki will not be liable for any loss or damage arising from your failure to protect your account credentials.
You must keep your account information current and accurate at all times. If your contact details, address, payment methods, or other account information changes, you must update it through your account settings or by contacting customer support. Failure to maintain accurate information may result in delays in processing withdrawals or communications, and bdhoki will not be held liable for such delays.
Accounts that remain inactive (no login or gameplay) for a period exceeding 12 consecutive months may be classified as dormant. bdhoki reserves the right to charge a monthly maintenance fee of Rp 50.000 on dormant accounts with a positive balance. This fee will be deducted monthly until the account balance reaches zero or the account is reactivated. You will be notified via email before dormancy fees are applied.
bdhoki accepts deposits via major Indonesian banks including Bank Central Asia (BCA), Bank Rakyat Indonesia (BRI), Bank Negara Indonesia (BNI), Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Syariah Indonesia (BSI), and Bank Permata. Additionally, we support e-wallet deposits through OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions must be conducted in Indonesian Rupiah (IDR). Deposits from third-party payment sources are strictly prohibited.
The minimum deposit amount is Rp 50.000 per transaction. Maximum deposit limits vary depending on your payment method and account verification status. Unverified accounts are subject to lower deposit limits until KYC verification is completed. Specific deposit limits are displayed during the deposit process and may be adjusted by bdhoki at any time without prior notice.
Deposits made via bank transfer are typically credited to your account within 5-15 minutes during banking hours. E-wallet deposits are usually processed instantly. Processing times may be extended during system maintenance, peak periods, bank holidays, or technical issues beyond our control. bdhoki is not responsible for delays caused by third-party payment processors or banking institutions.
All deposits must originate from payment sources held in your own legal name. You may be required to provide proof of ownership of the payment method used, such as bank statements, e-wallet screenshots, or credit card photos (with middle digits obscured). Deposits from third-party accounts, joint accounts where you are not the primary holder, or anonymous payment methods may be rejected or frozen pending investigation.
If you believe a deposit has been incorrectly processed or not credited to your account, you must notify bdhoki customer support within 30 days of the transaction. Include transaction details, payment method, amount, date, time, and transaction reference number. bdhoki will investigate and respond within 7 business days. Claims submitted after 30 days may not be considered.
You may request a withdrawal of your available balance at any time, subject to these Terms and any applicable bonus wagering requirements. Withdrawal requests are submitted through your account dashboard. Only verified accounts with completed KYC procedures are eligible to process withdrawals. The minimum withdrawal amount is Rp 100.000 per transaction.
bdhoki processes withdrawal requests within 5 minutes to 24 hours during business hours (Monday to Sunday, 08:00-23:00 WIB), depending on verification requirements and transaction volume. First-time withdrawals may require additional verification and take up to 48 hours. Withdrawals requested outside business hours will be processed during the next available business period.
Withdrawals must be made to the same payment method used for deposits whenever possible, in accordance with anti-money laundering regulations. You may withdraw to any Indonesian bank account or e-wallet registered in your legal name. Third-party withdrawals are strictly prohibited. bdhoki reserves the right to request additional verification documents before processing withdrawals to new payment destinations.
Standard withdrawal limits are Rp 50.000.000 per transaction and Rp 200.000.000 per month. VIP members may enjoy higher withdrawal limits based on their tier status. bdhoki reserves the right to adjust withdrawal limits at any time, with changes communicated through your account dashboard or email notification.
bdhoki does not charge withdrawal fees for the first three withdrawals per month. Subsequent withdrawals within the same month incur a processing fee of 1% of the withdrawal amount, capped at Rp 50.000 per transaction. Third-party payment processor fees, if any, are the responsibility of the User.
Before processing a withdrawal, deposited funds must meet a minimum wagering requirement equal to 1x (one times) the deposit amount to prevent money laundering activity. Bonuses and promotional credits are subject to their own specific wagering requirements as stated in the relevant bonus terms. Attempts to circumvent wagering requirements may result in confiscation of funds and account termination.
Bonuses, promotions, and special offers provided by bdhoki are subject to specific terms and conditions that will be clearly stated in the promotional materials. Not all Users may be eligible for all promotions. bdhoki reserves the right to restrict, limit, or exclude specific Users or accounts from promotional offers at our sole discretion, particularly where bonus abuse or suspicious activity is detected.
All bonuses are subject to wagering requirements, which specify the amount that must be wagered before bonus funds can be converted to withdrawable cash. Typical wagering requirements range from 20x to 50x the bonus amount, depending on the specific promotion. Wagering requirements and eligible games will be clearly stated in the bonus terms. Not all games contribute equally to wagering requirements; slots typically contribute 100%, while table games may contribute 10-20%.
Bonuses and associated wagering requirements must be completed within a specified timeframe, typically 30 days from the date the bonus is credited. Failure to meet wagering requirements within the expiration period will result in automatic forfeiture of the bonus and any winnings derived from it. Extensions are not granted under any circumstances.
When playing with bonus funds, a maximum bet limit applies, typically Rp 25.000 per spin/hand/bet. Exceeding the maximum bet limit while bonus wagering requirements are active may result in voiding of the bonus and any associated winnings. This rule applies across all games unless specifically stated otherwise in the bonus terms.
Bonus abuse is strictly prohibited and includes but is not limited to: creating multiple accounts to claim bonuses multiple times, colluding with other players, using automated betting systems or bots, irregularly low-risk betting patterns designed to quickly clear wagering requirements, and any other activity deemed by bdhoki to constitute unfair exploitation of promotional offers. Users found engaging in bonus abuse will have their accounts terminated, bonuses confiscated, and withdrawals denied.
Each promotion may have unique terms and conditions in addition to these general Terms. You are responsible for reading and understanding all applicable promotional terms before opting in to any offer. In case of conflict between general Terms and specific promotional terms, the specific promotional terms shall prevail.
All Users must engage in fair and honest gameplay. Cheating, collusion, use of automated betting software (bots), use of vulnerabilities or exploits in games, sharing of information in live poker or other player-versus-player games, and any other form of unfair advantage is strictly prohibited. bdhoki employs sophisticated detection systems to identify irregular play patterns. Accounts found engaging in unfair play will be immediately suspended and winnings confiscated.
Each game offered on the bdhoki Platform has specific rules governing gameplay, payouts, and outcomes. You are responsible for familiarizing yourself with the rules of any game before placing real-money bets. Game rules are available through the information or help section within each game. In the event of a dispute regarding game outcomes, bdhoki's records shall be considered final and binding.
Sports betting is subject to specific rules regarding bet acceptance, settlement, voided bets, postponed events, and disputed outcomes. All bets are settled according to official results as declared by the relevant sports governing body. If an event is postponed, suspended, or abandoned, bets may be voided or settled according to the specific market rules. bdhoki is not responsible for any errors in odds or markets, and reserves the right to void bets placed at obviously incorrect odds.
In the event of technical malfunctions, disconnections, or software errors that affect game outcomes, bdhoki will investigate and determine the appropriate resolution. This may include voiding affected bets, restoring accounts to pre-malfunction state, or crediting compensation. All malfunction determinations are final and binding. bdhoki is not liable for losses resulting from technical issues beyond our control, including internet connection problems, device failures, or third-party service outages.
The following activities are expressly prohibited: (a) unauthorized access to other Users' accounts; (b) reverse engineering, decompiling, or modifying Platform software; (c) using VPNs or proxy servers to disguise your location; (d) transmitting viruses, malware, or harmful code; (e) interfering with Platform operations or other Users' access; (f) harvesting or collecting User data; (g) creating content that is defamatory, obscene, or violates intellectual property rights; and (h) any illegal activity or violation of applicable laws.
The bdhoki Platform and all services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. bdhoki disclaims all warranties including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, and accuracy of information. bdhoki does not warrant that the Platform will be uninterrupted, secure, error-free, or free from viruses or other harmful components.
To the maximum extent permitted by applicable law, bdhoki and its affiliates, officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, arising from your use or inability to use the Platform, regardless of the legal theory and whether or not bdhoki has been advised of the possibility of such damages.
In no event shall bdhoki's total cumulative liability to you for all claims arising from or relating to these Terms or use of the Platform exceed the lesser of (a) the total amount of funds deposited into your account during the six months preceding the claim, or (b) Rp 10.000.000. This limitation applies regardless of the basis of liability, whether in contract, tort, strict liability, or otherwise.
The Platform may contain links to or integrate with third-party websites, services, or content providers (including game developers, payment processors, and analytics providers). bdhoki is not responsible for the availability, content, privacy practices, or accuracy of third-party services. Your interactions with third parties are solely between you and that third party. bdhoki disclaims all liability arising from third-party services.
bdhoki shall not be liable for any failure or delay in performing obligations under these Terms due to causes beyond our reasonable control, including acts of God, war, terrorism, civil unrest, government action, labor disputes, natural disasters, internet or telecommunications failures, power outages, or hacking attacks. During force majeure events, bdhoki may suspend or limit access to the Platform without liability.
You may close your account at any time by contacting customer support. Upon voluntary closure, you must withdraw all remaining funds in your account balance. If you fail to withdraw funds within 30 days of closure request, bdhoki will process a withdrawal to your last registered payment method. Accounts closed voluntarily may be reopened at bdhoki's discretion, subject to cooling-off periods and verification procedures.
bdhoki reserves the right to suspend your account immediately without prior notice if we suspect or detect: (a) breach of these Terms and Conditions; (b) fraudulent, illegal, or abusive activity; (c) money laundering or terrorist financing; (d) provision of false information during registration or verification; (e) use of multiple accounts; (f) collusion or cheating; (g) chargebacks or payment disputes; or (h) any other activity that threatens Platform integrity or other Users' interests. During suspension, you will not be able to access your account, place bets, or request withdrawals.
bdhoki may terminate your account permanently for serious or repeated violations of these Terms. Upon termination: (a) your access to the Platform will be revoked; (b) all pending bets may be voided; (c) any remaining balance may be forfeited if termination is due to fraudulent activity, multiple accounts, or money laundering; (d) you will be prohibited from registering new accounts; and (e) legal action may be pursued if warranted. In cases of termination not involving fraud or abuse, bdhoki will return your legitimate balance after deducting any applicable fees, wagering requirements, or amounts owed.
Upon termination or suspension, all provisions of these Terms that by their nature should survive termination shall continue in effect, including ownership provisions, warranty disclaimers, indemnification obligations, and limitations of liability. Termination does not affect any rights or liabilities that accrued prior to the termination date.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which bdhoki is licensed to operate, without regard to its conflict of law provisions. You agree to submit to the jurisdiction of the courts in that jurisdiction for resolution of any disputes arising from or relating to these Terms or your use of the Platform.
In the event of any dispute, controversy, or claim arising from or relating to these Terms or the Platform, you agree to first attempt to resolve the matter through bdhoki's internal complaint resolution process. Submit your complaint in writing to customer support, including detailed information about the issue, relevant dates, transaction IDs, and desired resolution. bdhoki will investigate and respond within 7 business days.
If the internal complaint process does not result in satisfactory resolution, either party may initiate binding arbitration. The arbitration shall be conducted by a single arbitrator in accordance with the rules of the arbitration body specified in bdhoki's licensing jurisdiction. The arbitration shall take place in English language. The arbitrator's decision shall be final and binding on both parties, and judgment may be entered in any court of competent jurisdiction.
You agree that any dispute resolution proceedings shall be conducted only on an individual basis and not as part of a class, consolidated, or representative action. You waive any right to participate in class actions or class arbitrations against bdhoki. This waiver applies regardless of whether the dispute resolution process is conducted through arbitration or litigation.
Any claim or cause of action arising from or related to these Terms or use of the Platform must be filed within one year after the claim or cause of action arose, regardless of when you discovered or should have discovered the issue. Claims filed after this limitation period are permanently barred.
For questions regarding these Terms and Conditions, account issues, technical support, or any other inquiries, you may contact bdhoki customer support through the following channels:
When contacting support regarding account-specific issues, please provide your account username, registered email address, and detailed description of the issue to expedite resolution.
All legal notices, formal complaints, or official correspondence should be sent via email to [email protected] with "Legal Notice" in the subject line. Such notices will be deemed delivered when sent to the email address provided in your account registration.
If you need assistance with responsible gaming tools, self-exclusion, or problem gambling resources, please visit our Responsible Gaming page or contact our dedicated responsible gaming team through customer support.
Essential points every bdhoki user must understand
You must be at least 21 years old and a resident of Indonesia to use bdhoki services. Identity verification is mandatory for withdrawals.
Only one account per person, household, or device. Multiple accounts will result in immediate termination and forfeiture of funds.
Minimum deposit Rp 50.000, minimum withdrawal Rp 100.000. All transactions must use payment methods in your own legal name.
All bonuses carry wagering requirements (typically 20x-50x) and must be completed within the specified timeframe or they will expire.
Cheating, collusion, use of bots, bonus abuse, or any unfair play will result in account termination and confiscation of winnings.
All disputes must first go through internal complaint process. Claims must be filed within one year of occurrence.
Our customer support team is available 24/7 to clarify any aspect of these Terms and Conditions or assist with account-related questions.
View FAQ Return to HomeBy using bdhoki services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you have any questions or concerns about these Terms, please contact customer support before creating an account or placing bets. Ignorance of these Terms does not excuse violations or provide grounds for dispute.