Your data protection rights and how bdhoki safeguards your personal information
bdhoki ("we", "us", "our", or "the Company") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, store, and protect the personal data you provide when accessing and using our online gaming platform at https://bdhoki.cam (the "Platform" or "Website"), including all associated services, mobile applications, and customer support channels.
This Privacy Policy applies to all Users of the bdhoki Platform, including registered account holders, visitors to the Website, and individuals who communicate with our customer support team. By accessing the Platform, creating an account, or using any of our services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy.
We process your personal data in accordance with applicable data protection laws and regulations, including those governing personal data protection in Indonesia and internationally recognized privacy standards. If you do not agree with any aspect of this Privacy Policy, you must immediately discontinue use of the Platform and refrain from providing any personal information to bdhoki.
Important Notice: This Privacy Policy should be read in conjunction with our Terms and Conditions and Responsible Gaming Policy. Together, these documents constitute the complete agreement governing your use of bdhoki services and our handling of your personal information.
bdhoki is the data controller responsible for the personal information you provide to us. As data controller, we determine the purposes and means of processing your personal data in accordance with this Privacy Policy and applicable data protection laws.
For all privacy-related inquiries, data subject requests, or concerns about how we handle your personal information, you may contact our Data Protection Officer or privacy team through the following channels:
bdhoki operates under the regulatory supervision of the licensing jurisdiction where we are authorized to provide online gaming services. We comply with applicable data protection regulations in Indonesia and maintain data security standards consistent with international best practices.
bdhoki collects various types of personal information to provide, maintain, improve, and secure our services. The information we collect falls into the following categories:
When you create a bdhoki account, we collect the following mandatory information:
To comply with anti-money laundering regulations and responsible gaming requirements, we collect identity verification documents including:
We collect and process financial information related to deposits, withdrawals, and gameplay:
We automatically collect information about your use of the Platform:
We use cookies, web beacons, and similar tracking technologies to enhance your experience and analyze Platform usage. For detailed information about our cookie practices, please see Section 10 of this Privacy Policy.
We collect information you voluntarily provide through:
bdhoki processes your personal information for specific, legitimate purposes related to providing, securing, and improving our online gaming services. We use your data for the following purposes:
With your explicit consent, we may use your information to:
You may opt out of marketing communications at any time through your account settings or by contacting customer support.
Under applicable data protection laws, bdhoki must have a lawful basis for processing your personal information. We process your data based on the following legal grounds:
Processing is necessary to fulfill our contractual obligations under the Terms and Conditions you accepted when creating your account. This includes account creation, transaction processing, game provision, and payout settlement.
Processing is required to comply with legal and regulatory obligations, including age verification, anti-money laundering checks, tax reporting, and licensing requirements imposed by gaming regulatory authorities.
Processing is necessary for our legitimate business interests, including fraud prevention, security protection, Platform improvement, and customer support, provided these interests do not override your fundamental privacy rights.
For certain processing activities such as marketing communications and non-essential cookies, we rely on your explicit, freely given consent. You may withdraw consent at any time without affecting the lawfulness of processing based on consent before withdrawal.
bdhoki does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with specific categories of third parties under the following circumstances:
We share necessary information with trusted third-party service providers who perform functions on our behalf:
All service providers are contractually obligated to maintain data confidentiality, use data only for specified purposes, and implement appropriate security measures.
We may disclose your information to:
In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. You will be notified of any such change in ownership or control of your personal data.
We may disclose information when we believe in good faith that disclosure is necessary to:
bdhoki implements comprehensive technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes:
While we implement robust security measures, no system is completely impenetrable. You play a critical role in protecting your account security. You are responsible for:
bdhoki retains your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and business requirements. Specific retention periods include:
| Data Category | Retention Period | Justification |
|---|---|---|
| Account registration information | Duration of account plus 5 years | Regulatory compliance and legal obligations |
| Financial transaction records | 7 years from transaction date | Anti-money laundering and tax regulations |
| Gameplay and betting history | 5 years from last activity | Dispute resolution and audit requirements |
| Identity verification documents | Duration of account plus 5 years | KYC compliance and fraud prevention |
| Marketing communications data | Until consent withdrawal | User consent and preference management |
| Self-exclusion records | Permanent (or per exclusion duration) | Player protection and responsible gaming |
When you close your account voluntarily, we will:
bdhoki employs automated systems to delete or anonymize personal data when retention periods expire, ensuring compliance with data minimization principles.
Under applicable data protection laws, you have specific rights regarding your personal information. bdhoki respects these rights and provides mechanisms to exercise them:
You have the right to request confirmation of whether we process your personal data and obtain a copy of the personal information we hold about you. You can access most of your account information through your account dashboard. For comprehensive data access requests, contact our privacy team.
If your personal information is inaccurate or incomplete, you have the right to request correction. You can update most information through your account settings or by contacting customer support.
In certain circumstances, you may request deletion of your personal data. However, this right is not absolute and may be limited by our legal obligations to retain certain records (e.g., financial transactions for tax purposes, self-exclusion records for player protection).
You may request that we restrict processing of your personal data in specific situations, such as when you contest the accuracy of data or object to processing based on legitimate interests.
Where technically feasible, you have the right to receive your personal data in a structured, commonly used, machine-readable format and transmit it to another service provider.
You may object to processing based on legitimate interests or for direct marketing purposes. We will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.
Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before withdrawal.
To exercise any privacy rights, contact us at [email protected] with "Privacy Rights Request" in the subject line. Include your full name, registered email address, and specific details of your request. We will respond within 30 days of verification of your identity.
Cookies are small text files stored on your device when you visit the bdhoki Platform. They help us recognize your browser, remember your preferences, and improve your user experience.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality and your ability to access specific features.
bdhoki primarily operates within Indonesia and stores data on servers located in secure facilities. However, some service providers and payment processors may be located outside Indonesia. When we transfer personal data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions, to protect your information in accordance with applicable data protection laws.
bdhoki reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or technological developments. Material changes will be communicated through email notification, on-site announcements, or pop-up notices upon login. The "Last Updated" date at the top of this document indicates when the Privacy Policy was last revised. Your continued use of the Platform after changes become effective constitutes acceptance of the updated Privacy Policy.
For questions about this Privacy Policy, data protection practices, or to exercise your privacy rights, contact us at:
If you believe we have not handled your personal information appropriately, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction. However, we encourage you to contact us first so we can address your concerns directly.
Key commitments bdhoki makes to safeguard your personal information
All data transmission protected by 256-bit SSL encryption. Sensitive information encrypted at rest using industry-standard cryptographic algorithms.
We never sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used exclusively for bdhoki services.
Personal data access limited to authorized personnel on a need-to-know basis. All access logged and regularly audited for security compliance.
Full compliance with Indonesian data protection regulations and international privacy standards. Regular third-party security audits conducted.
Exercise your rights to access, rectify, delete, or port your data. Withdraw marketing consent anytime through account settings or support.
Personal data retained only as long as necessary for service provision and legal compliance. Automated deletion when retention periods expire.
Our privacy team is available to clarify how we protect your personal information and help you exercise your data protection rights.
View FAQ Read TermsYour Consent and Agreement: By using bdhoki services, you acknowledge that you have read, understood, and consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with our privacy practices, please discontinue use of the Platform immediately.